Your Data, Your Rights

wan345 Privacy Policy – How We Handle Your Personal Data

Your privacy matters to us. This policy explains in plain terms what personal information wan345 collects when you use the platform, how we use it, who we share it with, and what rights you have over your own data.

Last updated: June 2026
Applies to all registered players
HTTPS encrypted platform

Six Core Privacy Commitments

Before getting into the full policy, here are the six things that define how wan345 treats your personal information.

We Don't Sell Your Data

Your personal information — name, contact details, payment data, and betting history — is never sold to third parties, marketing data brokers, or any other commercial buyers under any circumstance.

HTTPS Encryption Always On

Every connection between your device and wan345 is protected by HTTPS encryption. This covers login, deposits, withdrawal requests, and all other interactions — no data travels in plain text.

Data Collected Only for a Purpose

wan345 collects only the information needed to operate your account, process your PKR transactions, prevent fraud, and meet basic platform security requirements. We don't collect data speculatively.

You Control Your Data

You can request a copy of the personal data we hold on you, ask for corrections, or request deletion of your account data at any time through the customer support channel.

Limited Third-Party Sharing

Data is shared only with the specific service providers needed to operate the platform — payment processors like JazzCash and Easypaisa, game providers, and fraud detection services — under strict data handling agreements.

Opt Out of Marketing Anytime

Promotional communications from wan345 — including bonus offers, PSL season specials, and VIP updates — can be opted out of at any time through your account settings without affecting your ability to use the platform.

1 Introduction

This Privacy Policy explains how wan345 (referred to as "we," "the platform," or "wan345") collects, uses, stores, and protects the personal information of players who register and use the platform. It applies to all players, including those who access wan345 through a mobile browser in Pakistan.

By registering an account on wan345 and using its services — including Sports Betting on Cricket, PSL, and other markets, Live Casino, and all payment functions — you acknowledge that you have read and understood this Privacy Policy and agree to the practices described within it.

This policy is written in plain English because we believe you should be able to understand exactly what happens to your data without needing a legal background to follow it. If you have any questions after reading, the support team is available 24/7.

Short version: We collect what we need to run your account, protect it, and process your PKR transactions. We don't sell it, we protect it, and you can ask us about it or delete it at any time.

2 Data We Collect

wan345 collects personal information in two ways: information you provide directly, and information collected automatically when you use the platform.

Information You Provide

  • Registration details: Full name, date of birth, email address, and phone number provided when creating your account
  • Identity verification documents: National ID card, passport, or other government-issued document submitted during the verification process
  • Payment information: JazzCash account number, Easypaisa number, bank account details, or card information used for deposits and withdrawals
  • Communications: Messages sent to customer support, including live chat transcripts and any email correspondence
  • Preference settings: Deposit limits, notification preferences, and responsible gaming settings configured in your account dashboard

Information Collected Automatically

  • Device information: Device type, operating system version, and browser type used to access the platform
  • Connection data: IP address, approximate location derived from IP, and mobile network information
  • Platform activity: Pages visited, games played, bets placed, deposit and withdrawal transactions, and session duration
  • Cookie and session data: As described in Section 6 of this policy
Note on location data: wan345 derives approximate location from your IP address for fraud prevention and security purposes only. We do not access GPS location data from your device.

3 How We Use Your Data

The personal information collected by wan345 is used for the following specific purposes:

Purpose Data Used Basis
Account creation and management Name, email, phone, date of birth Contractual necessity
Processing deposits and withdrawals Payment details, account balance data Contractual necessity
Identity verification (KYC) Government ID, name, date of birth Legal obligation & fraud prevention
Fraud detection and prevention IP address, device info, activity patterns Legitimate interest
Customer support Account details, communication history Contractual necessity
Promotional communications Email, phone number, betting preferences Consent (opt-out available)
Platform improvement Anonymised usage and session data Legitimate interest

We do not use your personal data for any purpose beyond those listed above without your prior consent. Automated decision-making (such as account suspension decisions) is reviewed by a human team member in any case where it materially affects your account status.

4 Payment Data

All financial transactions on wan345 are processed in PKR through integrated payment partners. When you deposit via JazzCash, Easypaisa, Raast, or bank transfer, the transaction is processed through that provider's infrastructure. wan345 does not store your full payment credentials — we retain only the reference information required to reconcile transactions and process withdrawals to your verified account.

Payment account details used for deposits and withdrawals must belong to the registered account holder. This requirement exists to protect your funds and to comply with anti-money laundering obligations. wan345 verifies that payment accounts match the identity of the registered player before processing withdrawals above standard thresholds.

Transaction records — including deposit amounts, withdrawal requests, dates, and reference numbers — are retained in your account history and in the platform's financial records for the retention period described in Section 7. You can view your full transaction history at any time through your account dashboard.

Card and mobile wallet security: For debit card or mobile wallet transactions, wan345 uses tokenisation where supported by the payment provider. Your raw card number is not stored on the platform's own servers.

5 Third-Party Sharing

wan345 shares personal data with third parties only where strictly necessary to operate the platform. All third-party partners who handle personal data on the platform's behalf are bound by data processing agreements that restrict how they may use the information they receive.

Categories of Third Parties

  • Payment processors: JazzCash, Easypaisa, Raast, and other payment service providers receive the account and payment information necessary to process your deposit and withdrawal transactions
  • Live Casino game providers: The third-party provider supplying Live Casino games receives session identifiers and bet data required to run real-time game rounds
  • Identity verification services: Where automated document verification is used as part of the KYC process, document images are processed by a verification partner under strict data handling terms
  • Fraud prevention services: Device fingerprinting and activity pattern data may be processed by anti-fraud technology partners to identify suspicious behaviour
  • Technical infrastructure providers: Hosting, CDN, and platform monitoring services that operate the technical environment of the platform

wan345 does not share personal data with advertisers, social media platforms, data brokers, or any other party for commercial marketing purposes. We do not sell data. Ever.

In the event that wan345 is required to disclose personal data by a legal authority or court order, we will do so to the extent required by applicable law. Where permitted, we will notify affected account holders before such disclosure.

6 Cookies & Tracking

wan345 uses cookies and similar technologies to keep your session active, remember your preferences, and understand how the platform is being used so we can improve it. Cookies are small text files stored in your browser and do not contain your password or payment details.

Types of Cookies Used

  • Essential cookies: Required for the platform to function. These maintain your login session and keep your bet slip and account state active during your visit. These cannot be disabled without breaking core platform functionality.
  • Functional cookies: Remember your preferences such as language settings, display options, and last-visited sport or casino category.
  • Analytics cookies: Collect anonymised data about how players navigate the platform — which pages are visited, where errors occur, and which features are used most. This data is used to improve the platform and is not linked to individual identities.

You can manage cookie preferences through your browser's settings. Disabling non-essential cookies will not prevent you from using the platform but may affect the accuracy of preference settings being remembered between sessions.

7 Data Retention

wan345 retains personal data for as long as your account is active and for a period following account closure as required for fraud prevention, financial record-keeping, and dispute resolution purposes.

  • Account registration data: Retained for the lifetime of the account plus a standard post-closure period
  • Transaction and payment records: Retained for a minimum of five years from the date of each transaction to meet standard financial record-keeping requirements
  • Identity verification documents: Retained for the duration required by the verification process and applicable record-keeping standards, after which they are securely deleted
  • Customer support communications: Retained for up to two years from the date of the last interaction unless a dispute requires longer retention
  • Analytics and session data: Anonymised after 90 days and retained in aggregate form only

When data is no longer required for its stated purpose and the minimum retention period has elapsed, it is securely deleted or permanently anonymised so it cannot be linked back to an individual.

8 Data Security

wan345 applies security measures appropriate to the sensitivity of the data processed on the platform. Key security practices in place include:

  • HTTPS encryption on all connections between user devices and the platform
  • Password hashing — your password is stored in a one-way encrypted form that cannot be reversed to recover the original value
  • Access controls limiting which staff members can view personal account data, with access logged and audited
  • Two-step verification options available to players for additional account login security
  • Regular security monitoring of the platform infrastructure for vulnerability and intrusion detection
  • Payment tokenisation where supported by payment providers to avoid storing raw card data on platform servers

No online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and interests, wan345 will notify affected players as promptly as possible with information about what happened, what data was involved, and what steps are being taken.

Your role in security: Keep your password strong and private. wan345 support will never ask you for your password through any channel. If you receive a request for your password from someone claiming to be wan345, do not respond and report it through the live chat.

9 Your Rights Over Your Data

You have the following rights in relation to the personal data wan345 holds about you. To exercise any of these rights, contact the support team through the platform's live chat:

Right to Access

Request a copy of the personal data we hold about your account, including registration details, transaction history, and any identity documents on file.

Right to Correction

Request that inaccurate or outdated personal data be corrected. For example, if your name or contact details have changed, you can request an update.

Right to Deletion

Request deletion of your personal data. This is typically fulfilled by closing your account and deleting associated data, subject to retention requirements for financial records and fraud prevention purposes.

Right to Restrict Processing

Request that we pause processing of your data in certain circumstances — for example, while a correction request is being verified.

Right to Opt Out of Marketing

Withdraw consent for promotional communications at any time. This can be done through your account notification settings or by contacting support. Opting out of marketing does not affect your ability to use the platform.

Right to Data Portability

Request your personal data in a machine-readable format where technically feasible. This typically covers registration details and transaction history.

Requests are processed within a reasonable timeframe. Identity verification may be required before we fulfil a data access or deletion request to ensure the request is genuinely coming from the account holder.

10 Minors

wan345 is strictly an adult platform. Registration and use of the platform is permitted only for individuals who are 18 years of age or older. wan345 does not knowingly collect personal data from anyone under the age of 18.

Age is verified during the registration process. If wan345 becomes aware that a minor has accessed the platform or provided personal data during registration, the account will be immediately closed and any data collected will be deleted as promptly as technically possible.

If you are a parent or guardian and have reason to believe a minor has registered on wan345 using your device or personal details, please contact customer support immediately so the account can be identified and closed.

11 Changes to This Policy

wan345 may update this Privacy Policy from time to time to reflect changes in platform operations, payment processing arrangements, applicable legal requirements, or best practice in data handling. The date of the most recent revision is shown at the top of this page.

Where changes are material — meaning they meaningfully affect how your data is used or what rights you have — registered players will be notified through the platform before the changes take effect. Continued use of the platform after a policy update constitutes acceptance of the revised terms.

We recommend checking this page periodically if you want to stay up to date with how your data is handled. All previous versions of the policy are available on request through customer support.

12 How to Contact Us About Privacy

If you have questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal information has been handled, the fastest way to reach us is through the live chat support available 24/7 on the platform.

For written correspondence regarding data privacy matters, you can also reach the team at the support email address displayed in the footer of this page. Please include your registered account email address (but not your password) in any written query so we can locate your account and respond accurately.

Most privacy queries — including data access requests, correction requests, and marketing opt-outs — are resolved within a few business days. Complex requests, such as full data deletion following account closure, may take slightly longer to process thoroughly.

Quick links: To update your contact details or notification preferences, log into your wan345 account and visit the account settings section. To close your account or request self-exclusion, contact the live chat support team directly.

Privacy Questions Pakistani Players Ask

The most common questions about how wan345 handles personal data from Pakistani players.

Your JazzCash and Easypaisa account numbers are shared only with those payment providers themselves, as required to process your deposit and withdrawal transactions. They are not shared with any other third party, not used for marketing, and not sold. The payment data is used exclusively to execute and reconcile the financial transactions you initiate on the platform.

Yes. You can request a copy of the personal data we hold on your account at any time by contacting the support team through live chat. We will verify your identity before fulfilling the request to make sure no one else can access your data. Most data access requests are completed within a few business days. Your account dashboard also shows your full transaction history, active bonus details, VIP tier status, and current personal details without needing to make a formal request.

You can opt out of promotional communications — including bonus offers, PSL special promotions, and VIP programme updates — through your account notification settings at any time. You can also contact the support team through live chat and request to be removed from marketing communications. Opting out does not affect your ability to use the platform, access your balance, or process deposits and withdrawals. You will still receive essential communications about your account such as transaction confirmations and security alerts.

When you close your account, your personal data is retained for the minimum period required for financial record-keeping and fraud prevention purposes — typically five years for transaction records. After that retention period has elapsed, the data is securely deleted or permanently anonymised. If you want specific data deleted sooner than the standard retention period allows, you can make a deletion request through support, which will be fulfilled to the extent possible within the constraints of legal retention requirements.

Identity verification is a standard practice among online platforms that handle real money transactions. Verifying your identity protects you — it ensures that no one else can withdraw money from your account without your knowledge, and it ensures that your withdrawal is processed correctly to an account that belongs to you. Identity documents are stored securely, not shared with third parties beyond what is required for the verification process itself, and are handled in accordance with this Privacy Policy throughout.

Play on wan345 with Full Confidence

Your data is protected, your PKR transactions are secure, and your account is yours. Register today and enjoy Cricket, PSL, Live Casino, and daily promotions on Pakistan's mobile-first platform.